Support
Something not working in FileConvert? We're here.
Frequently asked questions
Are my files uploaded to a server?
No. Everything happens on your phone; your documents and file names are never sent to any server.
Is FileConvert free?
Every tool is free, with no watermark or page limit. The app shows ads; a FileConvert PRO subscription removes them.
Do I need an account?
No. FileConvert has no accounts; every tool and the PRO subscription work without one.
How do I move PRO to a new phone?
On the new phone, install FileConvert from Google Play with the same Google account and tap "Restore purchases" on the FileConvert PRO screen. The subscription belongs to your Google Play account.
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Describe the problem briefly. Including your device model and the app version helps us help you faster.
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